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Saturday and Sunday: Walk In Store OPEN : 8am to 1pm

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1. Pet House Terms and Conditions
Welcome to The Pet House website ‘’. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pet House’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The terms ‘The Pet House’ or ‘Pet House Kenya’ or ‘us’ or ‘we’ refer to the owner of the website whose registered office is Plot LR NO. 330/1004 Riara Road, Kilimani, Nairobi, Kenya. Our company registration number is BN/2013/212385. The term ‘you’ refers to the user or viewer of our website.
2. Modification of These Terms and Conditions
The Company reserves the right to change the terms, conditions and notices without notice or obligation. The content of the pages of this website is for your general information and use only.
3. Disclaimers
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
This site may provide links to other sites which are not under the control of the Company and we therefore have no responsibility for these links. If you do decide to access other sites you do so at your own risk and must refer to the relevant terms and conditions. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Information provided on this website may contain technical inaccuracies or typographical errors.
4. Your (the User) Use of this Site.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Kenya.
5. Trade Marks
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
6. Copyrights
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
7. Submissions
We will respect your rights regarding the protection of personal data, we are glad to receive from you any stories, comments, suggestions or ideas etc., but do remember that, by uploading or sending us such material through this site, you assign all your interest to The Pet House and, depending on which law applies, The Pet House will either own the material you send to us on this site or you will have been deemed to have granted The Pet House the exclusive and perpetual licence to use it. Under no circumstances are you entitled to any payment if we do use your submission for any purpose.
8. General
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Kenya.
Use of the word secure is intended to describe the functionality of the product or feature described, and is not intended to extend a warranty to the purchaser or to any end user that the product or feature described is completely secure and invulnerable to random attacks.
In case you have questions about the above sections, do not hesitate to contact The Pet House through the contact page or at The Pet House, P.O. Box 53980 – 00200, Nairobi, Kenya.